Warranty Policy



All STRONG products are covered with a warranty against defects in workmanship over a period of 30 months from the date of manufacture.

Under warranty, a STRONG product will be repaired FREE OF CHARGE by your nearest STRONG Service Center. Both parts and labor are covered by that warranty.

STRONG’s warranty for any product becomes void when the product has been:

  • tampered with (i.e.: opened, serviced or attempted to be serviced by other than an Accredited STRONG Service Center)
  • damaged physically due to improper handling
  • damaged by water/liquid ingress, high humidity due to improper storage conditions or poor ventilation
  • damaged by irregular power supply voltage or AC cycles from generating sets (especially when starting and shutting down)
  • damaged by lightning